Service Models

We Fit Your Clinical Development Process, Not the Other Way Around

Science doesn’t wait for org charts. Our flexible service models adapt to your needs with the right resources, in the right roles, at the right time to keep your clinical development process moving at the speed of science.

A Partnership That’s Just Right

Want clear ownership, strong governance, and scalable quality delivery? You got it.

From stand-alone project support to full-service partnership (FSP) or hybrid delivery, we make your clinical development process easy with right-sized resourcing that:

Scales and Aligns

From single-study support to portfolio-level services, we tailor delivery models to match your needs and study stage, scaling and aligning for ideal resourcing, governance, and consistency.

Strengthens Delivery

We make your execution dreams come true with a single point of contact, dedicated executive partner, structured governance, and defined communication pathways.

Keeps You Moving, Seamlessly

Step one: We collaborate to define systems, SOPs, applications, and resource allocation strategies.

Step two: We drive cross-functional transparency and aligned oversight to deliver consistent, efficient execution across your program.

Maintains Consistent Excellence

We operate with a strong ownership approach and white-glove management model, setting clear expectations for quality and timelines to provide consistently incredible delivery across all clinical development phases.

Keep It Simple

We don’t want governance complexity, oversight burden, or transition risk, and we assume you don’t either.

That’s why we offer simple, efficient models that solve your problems before you realize they’re problems:

Stand-Alone Project Support

If you need tailored, project-by-project support at any stage, our experienced teams are here to help. We scale to meet evolving needs while delivering focused, high-quality execution for individual studies.

Functional Service Partnership (FSP)

Through flexible, scalable, and consistent resourcing support, we provide dedicated functional expertise across every step and service, including:

  • Clinical data management
  • Clinical research biostatistics
  • Clinical analytics
  • Project management
  • Medical writing
  • Safety and pharmacovigilance
  • Medical affairs

Full-Service Support

Your study is our study. We deliver in a time- and cost-efficient way, offering proactive guidance, knowledge sharing, and seamless coordination of all required services to support end-to-end execution.

Clear Governance

No matter how you work with us, we provide you with a dedicated executive partner and single point of contact to align governance, promote transparent communication, and incorporate clear oversight mechanisms.

Not Sure Where to Start? We’ll Help With That, Too

We’ll help you choose and structure models, so you don’t have to worry about governance complexity, system integration, or performance variability across regions and therapeutic areas.

By aligning scope, complexity, and resourcing needs, we balance control, scalability, and governance to match the demands of your study, portfolio, and evolving clinical development process.

Frequently Asked Questions
About Our Service Models

How do I choose between standalone, FSP, and full-service?

We help sponsors select the right model based on study complexity, stage, and control needs—ranging from standalone project support to portfolio FSP resourcing or fully integrated full-service delivery.

What do “single point of contact” and “dedicated executive partner” mean in practice?

It means a consistent senior leader and single interface who coordinates delivery, aligns stakeholders, manages escalation, and provides seamless communication across all functional areas.

What governance and communication pathways are set up at the start of an engagement?

We establish defined governance structures, escalation routes, communication cadences, and operational alignment documents to provide clear oversight and consistent decision-making from the start of the study.

Can Caidya align with our systems, SOPs, and applications, or bring its own?

We can flexibly align to sponsor systems and SOPs or deploy our own validated processes, providing seamless integration and consistency with your preferred operating model.

If we use an FSP model, which functional areas can Caidya support?

Our FSP model covers data management, biometrics, clinical analytics, project management, medical writing, pharmacovigilance, and medical affairs, offering scalable functional expertise across portfolios.

How is performance measured differently in FSP vs full-service models?

In FSP models, performance is typically measured at the functional resource level, while full-service focuses on end-to-end study delivery outcomes, timelines, quality, and overall study execution.

How do you reduce risk during onboarding/offboarding or model transitions?

We reduce transition risk through structured knowledge transfer, defined governance, documentation alignment, and phased onboarding/offboarding to maintain continuity and minimize disruption.

How do you handle sponsor oversight responsibilities across different outsourcing models?

We support clear oversight frameworks that define sponsor responsibilities, decision rights, and reporting structures, delivering transparency and control across all service models.

How do you maintain consistency and quality across blended sponsor + partner teams?

We maintain alignment through standardized processes, shared governance, clear communication pathways, and integrated oversight across all team members, regardless of operating model.

How do you support scaling up/down across a fluctuating portfolio?

We provide flexible resourcing and modular service models that allow rapid scaling of teams and capabilities up or down based on portfolio demand, study phase, and evolving sponsor needs.