Post-Marketing Surveillance Services

Approval Isn’t the
Finish Line

From licenses and evolving safety and pharmacovigilance requirements to risk minimization and generating evidence in special populations, our post-marketing surveillance services keep you moving at the speed of science, even after commercialization.

Continuous Safety & Global Compliance,
the Easy Way

Our post-marketing surveillance services ensure clinical and post-marketing continuity, using validated pharmacovigilance systems, strong quality management, and centralized safety data to help you:

Stay Compliant and Protect Patients

Our global pharmacovigilance (PV) team provides end-to-end safety services including adverse event (AE) and serious adverse event (SAE) case management, coding, expedited and periodic reporting, signal detection, governance support, and safety labeling review.

Manage Risk and Prepare for Inspections

Our qualified person collaboration supports risk management planning, safety tracking, and maintenance, while our robust quality management systems and audit assistance meet global regulatory expectations.

Seamlessly Run Your Phase IV Study

We offer end-to-end Phase IV study oversight, including clinical trial project management, monitoring, regulatory submissions, and data and safety reporting, supported by our proactive multi-country site model with remote monitoring and continuous engagement.

Coordinate Global Complexity

We coordinate global post-marketing study execution across regions with differing requirements, aligning reporting, surveillance, and governance to deliver consistent compliance, streamlined operations, and unified delivery.

Collaborate to Win

When combined with our collaborative approach, our post-approval solutions have everything you need to succeed:

Consistent Reporting

We use a modern, highly regulated safety database system to track and report drug side effects, which follows international rules for how safety data must be formatted and submitted, and is fully validated to meet strict US electronic record regulations.

Reliable AEs/SAEs Management

Our vigilant central monitoring helps improve quality, increase participant safety, and ensure data integrity, reducing the time and cost to reach critical decision points.

Strong Safety Oversight and Smooth Inspections

We strengthen risk management and EU pharmacovigilance readiness through risk management plan (RMP) and risk evaluation and mitigation strategy (REMS) planning; pharmacovigilance system master file (PSMF); and qualified person for pharmacovigilance (QPPV) support, reducing compliance gaps.

Proactive Operational Strategy

We support global Phase IV registry execution with structured country operations and remote monitoring, maintaining long-term patient engagement, promoting data quality, and enabling efficient observational study delivery across regions.

Our Post-Marketing Surveillance Services

We provide end-to-end pharmacovigilance and long-term safety surveillance, including clinical trial safety management, post-marketing surveillance and regulatory reporting, and Phase IV/registry execution, spanning data management, monitoring, signal detection, and global compliance support:

  • Clinical trial pharmacovigilance: Safety database, case processing/coding, AE/SAE reporting, reconciliation, safety plans, expedited/periodic reports (development safety update report [DSUR], investigational new drug/investigational device exemption [IND/IDE]), data and safety monitoring board (DSMB) support, signal detection, and literature review
  • Post-marketing surveillance: Evidence generation in special/underserved populations, safety database, AE/SAE management, coding, RMP/REMS, EudraVigilance data analysis system (EVDAS) monitoring, expedited/periodic reporting (PADER/PSUR), signal detection, PSMF/QPPV support, labeling, and reconciliation
  • Phase IV delivery: Project management, remote monitoring, data management, regulatory submissions, safety reporting, and clinical event committee (CEC) operational support

How Can Caidya Help Your Post-Marketing Studies?

Our comprehensive, risk-aware strategy and collaboration promote timely and compliant study execution, maintain compliance and participant safety, and enable timely regulatory submissions.

Count on our team to:

  • Provide essential insights from our Phase IV experience from 54 studies, 463 sites, and 11,000+ patients
  • Apply our lessons learned from a successful registry execution that included 12 countries and 28 sites with data management and safety reporting
  • Align with global standards through our use of Argus version 8.2.3.1, which supports ICH E2B(R3) requirements and is fully validated per 21 CFR Part 11
  • Optimize your operations through our model that includes monthly remote contacts and proactive site engagement to sustain long-duration registries

Frequently Asked Questions About
Post-Marketing Surveillance Services

What post-marketing pharmacovigilance activities do you support?

We support a full range of post-marketing pharmacovigilance activities, including AE/SAE case management, expedited and periodic safety reporting, signal detection, literature monitoring, and governance to promote ongoing patient safety and regulatory compliance.

Can you support both clinical trial safety and post-marketing surveillance in one model?

We integrate clinical trial safety and post-marketing surveillance into a single operating model, enabling consistent SAE data capture, standardized coding and evaluation, improved oversight, and cost efficiencies across the product lifecycle.

Do you support risk management plans and REMS programs?

We support risk management plans (RMPs) and Risk Evaluation and Mitigation Strategies (REMS), including development, updates, and operational execution to meet global safety requirements.

Do you work with EU PV requirements like PSMF and QPPV interfaces?

We support EU pharmacovigilance requirements including pharmacovigilance system master file (PSMF) maintenance and collaboration with the qualified person for pharmacovigilance (QPPV) to promote regulatory compliance.

How do you manage global reporting differences across regions?

We manage global reporting differences by harmonizing core safety processes while adapting outputs to local regulatory requirements, recognizing that expectations vary across countries and health authorities.

What periodic reports can you produce and maintain?

We prepare and maintain all key regulatory safety reports, including development safety update reports (DSUR), IND/IDE annual reports, periodic adverse drug experience reports (PADER), and periodic safety update reports (PSUR).

Do you support EudraVigilance monitoring (EVDAS)?

We support EudraVigilance (EVDAS) monitoring through structured workflows designed to enable timely signal detection, case tracking, and regulatory reporting in line with EU requirements.

How do you keep long-running Phase IV registries on track?

We maintain long-running Phase IV registries through remote monitoring, structured country operations support, proactive communications, and tracking tools to support engagement, compliance, and data quality over time.

What systems do you use to support PV compliance and reporting?

We use validated safety systems such as Argus, compliant with ICH E2B(R3) and 21 CFR Part 11, supported by regular MedDRA updates and integrated reporting tools to deliver high-quality, compliant safety data management.

How do you prepare sponsors for PV audits and inspections?

We prepare sponsors for pharmacovigilance (PV) audits and inspections through a robust quality management system (QMS), providing structured documentation, readiness support, and end-to-end compliance oversight.