Our partners

Caidya partners with industry-recognized suppliers to complement the suite of services we offer to our biotechnology and pharmaceutical customers.

We pride ourselves on maintaining robust relationships with our global partners while ensuring exceptional business practices are maintained.

At Caidya, transparency is at the core of everything we do.

We are proud to offer many CRO services to the highest quality standards and intentionally outsource other services to best-of-breed suppliers that offer the right complementary solution for your trial. We make outsourcing decisions based on the therapeutic area of your drug and the region of the world the trial is run, and always keep in mind your corporate goals and budget.

As part of the importance we place on transparency, we do not mark up any of our outsourced activities because they complement our business, acting as an extension of our service offering to you. Our biopharmaceutical clients have benefited from this comprehensive yet bespoke model, leaving their trials in the best of hands with Caidya and our vendor-partners.

The services we outsource to best-in-class partners include:

  • Logistics (IP manufacturing, packaging, storage, and transport)
  • Imaging
  • Cardiac safety
  • Phase one NHV units
  • Translations
  • Central, PK, BioA, and specialty lab services
  • EDC and IRT
  • CTMS
  • eTMF
  • eCOA
  • Medical equipment
  • Comparator sourcing
  • Investigator meeting planning
  • Patient concierge services (stipends, travel, caregiver support)
  • Printing
  • Patient recruitment
  • Partner CROs in a select few regions where Caidya is not present
  • Home health nursing

Our network of suppliers is crucial to our mission of leading transformational change in clinical research and delivering more personalized solutions to our clients.

Partner diversity and inclusion

We place immense importance on diversity and inclusion, ensuring we select and evaluate suppliers based on quantitative and qualitative criteria such as cost, technological capability, global reach, quality and pedigree.

Environmental, social and governance

We are constantly working to ensure that our organization, the partners that we work with, and the trials we support are run as sustainably and ethically as possible. We value environmental responsibility in our partners and factor this into selection criteria.

Partner code of conduct

Caidya has an outstanding reputation for transparency, quality and fair dealing.

Together, we share the responsibility of protecting our reputation and enhancing it, and to achieve that goal, we require our partners to conduct themselves in the most ethical manner possible, adhering to ethical and legal standards which are consistent with our own code of conduct.

Our commitment to you

It is the responsibility of procurement services and the greater organization to ensure the needs of our clients are both understood and proactively met.

Therefore, in addition to the factors mentioned above, we consistently strive to:

  • Remain current with trends within the clinical trial industry, offering the right, fit-for-purpose solutions to our clients at the right time to complement Caidya’s direct service offerings
  • Generate, maintain, and nurture robust relationships with our suppliers
  • Lead all corporate procurement initiatives
  • Ensure competitive and proper business discipline is offered to current and prospective suppliers
  • Provide stellar customer service to our sponsors, our colleagues, and our suppliers
  • Hold our suppliers accountable for maintaining compliance with all regulations in the markets they serve

We have strategic partnerships in place with a number of organizations including:

Interactive Trail
MD Group
MLM Medical Labs
Oracle Science
Scout Clinical
World Courier
Zuellig Pharma
Global reach, local knowledge

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Leading a new way

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