Caidya does not rely on the Privacy Shield but continues to keep the commitments below for Privacy Shield certification:
In compliance with the Privacy Shield Principles, Caidya commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Caidya at: DPO@Caidya.com. Caidya has further committed to refer unresolved Privacy Shield complaints to the International Center for Dispute Resolution American Arbitration Association (“ICDR AAA”), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR AAA are provided at no cost to you. If Caidya fails to resolve your complaint, you may pursue binding arbitration through the Privacy Shield Panel. To learn more about the Privacy Shield Panel, visit here.
Caidya sometimes provides personal information to third parties as explained here. If we transfer personal information received under the Privacy Shield to a third party, the third party’s access, use, and disclosure of the personal information must also be in compliance with our Privacy Shield obligations, and we will remain liable under the Privacy Shield for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
You can learn more about the Privacy Shield Program and review our Privacy Shield registration here. Caidya is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.